Big Help for Small Business
On-site technical support for your home and home office.
Software Support:
- Microsoft Office
- Google Workspace
- Security
- Data Backup
Hardware Support:
- Computers
- Printers
- Networking
- Phones
- Tablets
Services
When you don’t have a 1-800 number to call for tech support, you can call us. And if you have company provided technical support, we can also interact with them - freeing you to do what’s most important.
Business Consulting
Beyond technical support, we offer consulting on many business processes. Let us help you streamline your day-to-day tasks.
New Customer Acquisition
Workflows
Marketing
Password Management
Social Media
Website Development
Amazing websites. Built for you.
Amazing Speed
Amazing SEO
Mobile First (Amazingly)
Local
Servicing Cary, Morrisville, Apex and the rest of the Raleigh/Durham area, we can quickly visit when you need help.
On-Site Support
We come to you for setup and troubleshooting.
Remote Support
For faster response times and after hours support, we also offer remote desktop support.
Testimonials
Find us on Google and read our 5 star reviews!
Pricing
Simple, up-front pricing. It's what we do.
We offer free phone and email consultation for all clients and future clients. If you have a qustion, let us know and we'll help you fix it - for free.
For on-site and remote support, we offer the following plans:
One-Time Help
$40 / hour
- Phone Consultation
- Email Consultation
- Remote Desktop Support
- On-site Support
- Website development
Monthly
$200 / month
- Phone Consultation
- Email Consultation
- Remote Desktop Support
- On-site Support
- Website development
Website Development
$200 / month
- Phone Consultation
- Email Consultation
- Remote Desktop Support
- On-site Support
- Website development
Frequently Asked Questions
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Most services are completed in 2 hours. For example, fixing printing problems, email troubleshooting, and WiFi setup would cost $80 More complicated services like setting up a new computer or speeding up a slow computer may take 3 hours and cost $120. We try to give you an accurate estimate prior to starting.
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We always respond within 24hrs. An on-site visit can be scheduled within a few days (and often quicker). We don't offer emergency 24-hour support, however we do provide high-quality support at a lower cost than most.
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Nothing at all. You’ll get the same great service whether you pay each time or once a month. We offer the monthly option to clients who would like to call on us regularly. It's cost effective for you and steady income for us. Win-win!
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We don’t offer that option and here’s why: A custom website from a typical agency costs thousands of dollars because it takes a long time to design and build a quality website. We provide the same quality website (even better, sometimes) but with much lower up-front costs (only $150). We do that by charging a monthly fee. We recoup our costs over time while you get to have a great website plus all the support you need to tweak things or make changes. On-site IT support is included!
Contact Us
We look forward to helping you.
Email Us
help@cowandsky.com
Call Us
(919) 443-5335